Jalan.net Privacy Policy

[Principles of personal information protection]

Recruit Holdings Co.,Ltd. ("the Company") provides "places of encounter not yet virtually existing here" for companies as well as individuals at various stages of their lives, by utilizing a variety of media including magazines, the Internet, mobile devices, as well as events or counter services. The Company handles the personal information of many customers and employees in relation to its business operations. Thus, we have established these principles in accordance with our Code of Ethics, and established a personal information management system, thereby addressing our responsibilities as a company.

Principle 1.
We will identify the purposes of use of personal information as much as possible, and properly handle the personal information within the scope necessary to achieve the relevant purpose. In addition, we will take measures to prevent the use of personal information for any purpose other than that intended.
Principle 2.
We will obtain personal information in a legal and appropriate manner.
Principle 3.
We will not provide personal information to any third party without the consent of the principal.
Principle 4.
In managing personal information, we will endeavor to take necessary and appropriate measures for the prevention of leakage, loss, or damage, correction and safety management of the information.
Principle 5.
In handling personal information, we will endeavor to keep the principal who has provided the information involved in the handling of such information, and endeavor to keep the contents as accurate and up-to-date as possible.
Principle 6.
We will comply with the laws and ordinances relating to personal information protection, establish internal regulations relating to personal information protection and continuously review and comply with such internal regulations.
Principle 7.
We will establish counters to respond to complaints and queries relating to the personal information protection, and endeavor to appropriately respond to such complaints or consultations.

Recruit Holdings Co.,Ltd.
Masumi Minegishi
President and Representative Director/

Supplementary provisions
Established and enforced as of April 17, 2002
Revised on April 2, 2003
Revised on April 1, 2004
Revised on December 15, 2005
Revised on June 6, 2007
Revised on March 5, 2008

Recruit Holdings Co.,Ltd. ("Company") will respect the privacy of a user of the services on the Internet website "jalan.net" (such website, "Website") ( such services, "Services") (such user, "User") planned and managed by the Company, and pay careful attention to the management of the personal information of a User (in accordance with the following definition) and handle the same.

[Definition of personal information]

Personal information means the information about an individual User that can identify the relevant User by name, mailing address, telephone number, e-mail address, and other descriptions that comprise such information. In addition, such information that cannot identify the relevant User on its own but can be easily combined with other information to identify the individual User is also included in the personal information.

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[Purpose of use of personal information]

The purposes of the use of the personal information on this Website are as follows. The Company will not use the personal information for any purposes beyond the scope of the purposes of use.

-1 Individual authentication in the case of using this Website as a member and provision of various services for members;
-2 Performance of the "accommodation reservation services" for the accommodation facilities including the hotels, Japanese style inns, etc., participating on this Website ("Accommodation Facilities") and the services incidental thereto and associated therewith, by provision through the Internet or telephones (jalan.net. reservation center);
-3 Provision of User and reservation information to the reserved Accommodation Facilities in accordance with application for reservation by the User as set forth in (2) above;
-4 Provision of User and reservation information to the corporate affiliates (corporations using the jalan corporate services) in accordance with application for reservation by the User as set forth in (2) above, in the case of using the "jalan corporate services";
-5 Provision of the track record information of lodging at the Accommodation Facilities by posters of comments regarding the Accommodation Facilities (this Website member User);
-6 Confirmation with posters of the content of posting in order to enhance the satisfaction of a User of this Website;
-7 Distribution of information including mail services and various announcements to a User who has separately agreed to distribution of information;
-8 Contacting a User for cooperation with various questionnaire surveys and editorial articles who has separately agreed to be contacted for such;
-9 Receipt of applications for various campaigns, contact with winners, and sending of prizes or rewards;
-10 Printing addresses for issuing invoices for the "online card settlement services";
-11 Settlement based on the credit card information obtained in the event that any cancellation charge is incurred for "overseas hotel reservations";
-12 Information on the products or services in which Users are thought to be interested;
-13 Investigation on the reservations for business or resale purposes, assignment of rights, multiple reservations, or false information registration, all of which are prohibited by the Rules of Use, and the confirmation of the relevant reservation details based on the above;
-14 Feedback for opinions or inquiries relating to the services provided by this Website.

The Company may create statistical data based on, and by processing, the personal information received so that individuals cannot be identified.

The Company may use statistical data that cannot identify individuals without any limitation.

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[Discretionary provision of personal information]

The items for personal information required for the performance of each service within this Website are described as "required items" on the registration screen. If a User does not enter such items, a User may not receive particular services including reservation for the Accommodation Facilities.

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[Provision of personal information to third parties]

The Company will not provide personal information to any third party without obtaining consent of a User himself/herself in principle. The Company will provide personal information only if the consent of a User is obtained, after identifying the parties who will receive information and the contents of the information to be provided; provided, however, that if any one of the following occurs, the Company may provide personal information without the consent of a User to the extent there is no violation of related laws or ordinances:

-1 If the Company reasonably determines that the User's behavior would cause the Company or a third party to suffer any disadvantage, including reservations for business or resale purposes, assignment of rights, multiple reservations, or false information registration, all of which are prohibited by the Rules of Use;
-2 If it is especially necessary for the improvement of public health or the promotion of the healthy upbringing of children, and it is difficult to obtain consent of the User himself/herself;
-3 If it is necessary for the Company to cooperate with the performance of affairs set forth in laws or ordinances by the governmental authorities or local public bodies or the parties to whom the governmental authorities or local public bodies delegate authority to, and obtaining consent of the User himself/herself may cause inconvenience to such performance of affairs;
-4 If the disclosure of personal information is required by courts, prosecutors' offices, police, bar associations, consumer information centers, or organizations having authority similar thereto;
-5 If the disclosure or provision of personal information to any third party is explicitly required by the User himself/herself;
-6 If the disclosure or provision of personal information is permitted by the laws or ordinances;
-7 If part or all of the services of handling the personal information is entrusted to a third party to the extent necessary to achieve the purpose of use;
-8 If the personal information is provided along with the transfer of business due to merger or other reasons, and the personal information is handled within the scope of the purpose of use before the transfer of business.
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[Disclaimer for provision to third parties]

If any one of the following occurs, the Company will not at all be liable for the acquisition of the personal information by any third party:

-1 If a User voluntarily discloses the personal information to the Accommodation Facilities (If a User discloses the information of those other than himself/herself at the time of reservation of accommodation, the User will obtain consent from the relevant person on the User's own responsibility.);
-2 If a User himself/herself discloses the personal information to third parties by using the functions of this Website or other means;
-3 If the personal information is provided by a User on an external site linked to this Website and used;
-4 If third parties obtain information that can identify the individual User (IDs, passwords or the like) without any reasons attributable to the Company.

If (1) above occurs, please directly inquire each Accommodation Facility regarding the Accommodation Facility's handling of the personal information.

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[Outsourcing of personal information handling]

The Company may outsource part or all of the services of handling the personal information. The Company will be responsible for handling the personal information by outsourcees.

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[Changes or the like of personal information]

A User that is a member of this Website may at any time inspect, correct, add, delete or suspend the use of, the personal information registered by himself/herself(Other Users may request the following contact for the said requests.). In principle, only the User himself/herself may request for notification of "the purposes of the use of personal information"(For this, the User himself/herself may request the following contact.). However, if any one of the following occurs, the Company may not agree to the disclosure of the personal information: If the loss of life, bodily injury, damage to the property or other rights or interests of the User himself/herself or any third party may occur; if the proper performance of the Services may be materially disturbed; or if there is a violation of other laws or ordinances.

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[Accuracy of personal information]

This Website will endeavor to accurately process the personal information received. However, a User will be responsible for the accuracy of the content of the personal information provided and keeping the same up-to-date.

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[Limitation on acquisition of sensitive personal information]

This Website will not obtain personal information containing any of the following in principle, except for the information provided by a User himself/herself.

-1 Items relating to thoughts, beliefs, or religion;
-2 Items relating to race, ethnic group, family status, legal domicile (excluding information relating to prefectural location), physical or mental disorders, one's criminal record, or other matters that could cause discrimination;
-3 Items relating to a workers' right to organize and to bargain collectively and act collectively;
-4 Items relating to participation in group demonstrations, and exercise of the right to petition and other political rights;
-5 Items on health care or sexual activities.
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[Management of personal information]

The Company will endeavor to undertake proper security measures to prevent the loss, misuse, or alteration of the personal information managed by the Company. The Company will maintain the personal information in a safe environment that is inaccessible to general Users.

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[Identification]

The Company identifies persons from information that can identify an individual (name, mailing address, telephone number, birth date, e-mail address, membership number, password, etc.) when the Company accepts a request for disclosure, correction, deletion or suspension of the use of, the personal information. However, the Company will not assume responsibility if persons other than the principal obtain and use the foregoing information that can identify the principal.

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[Acquisition and use of action history that cannot identify an individual]

The Company uses cookies for the purpose of improvement of convenience, distribution of advertisements, and acquisition of statistical data. In addition, the Company may obtain attribute information that cannot identify an individual such as age, gender, occupation, residential area (limited to the information which cannot identify an individual even if certain information is combined with other information) out of the information provided at the time of registration as a member, or the action history of users within a site (accessed URLs, contents, reference orders, etc.) by using technology such as cookies or JavaScript; provided that, no personal information is contained in cookies or action history.

This Website uses behavioral targeting advertisement services provided by the following company in order to distribute proper advertisements to the Users.

Cookies used for the Services are used only for improvement of convenience, and distribution of advertisements, and shall not be used for other purposes or collection of personal information.
If you want to disable such services, please access the opt-out page of the company and follow the prescribed procedures.

AudienceScience (U.S.)
http://isize.com/optout/audiencescience.html

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[Acquisition of access logs]

This Website may obtain access logs in order to improve convenience and prepare statistical data. Unless legally required, the Company will not disclose access logs to third parties. If a User does not agree with the sending of such User's access logs, the User may not use this Website.

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[Acquisition of terminal number]

This Website uses a terminal authentication number specific to a mobile terminal ("Terminal Number") for the purpose of the protection of the privacy of the Users, improvement of convenience, distribution of advertisements, and acquisition of statistical data. A notification of a Terminal Number may be assigned for each terminal. If a User does not notify the Terminal Number, some of the Services or functions on this Website may not properly function.

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[Personal information Control Manager]

Recruit Holdings Co.,Ltd. Lifestyle Company
Company Executive
Please ask various contacts: for inquiries about the privacy policy on this Website.

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[Amendment to the private policy]

Unless otherwise set forth in the laws and ordinances, etc., the Company may amend this privacy policy from time to time.

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