Jalan.net: Booking Site for Hotels & Ryokans in Japan
Jalan.net: One of the largest online hotels & ryokans booking site in Japan
Jalan.net is the travel information site presented by RECRUIT CO.,LTD., which lead you to make reservation. You can not only easily reserve your favorite one among "Accommodation Plans" of more than 20,000 participating facilities on the web, but also get all kinds of information about travel in general, including the news about 160,000 sightseeing spots and various events, fun photos, and review evaluations. We hope you make use of our site for your travels, staying, or business trips.
You are unable to make a special reservation for Jalan.net members in this English site. Therefore, the following privileges of membership are not available.
* You need to use your current information to make reservations (name, address and etc.)
* Some features and functions may not work properly if browsers other than those mentioned above are used.
Japan Map Search
Click your destination area, and you can choose the most popular regions and prefectures. Choose your favorite region, and you jump to the list of accommodations. Choose the prefecture you want to visit, and you move to the map, so click the region you want to go to.
If you already decide on the details of your trip, including date and area, please use this page. You will jump to the list of accommodations.
Hot Spring Search
You can search accommodations from the areas famous for hot springs. Those who want to enjoy Japanese hot springs, please use this search.
You can add or change your criteria and search again. Although the criteria to change are different depending on search menus, basically you can search again by changing the followings: Check-in , Night(s), Adult(s), Child(ren), Room Rate, Accommodation Type, Room Type, and Hotel Features.
List of Hotels & Ryokan/View hotels on a map
You can switch the search results by List of Hotels & Ryokan/View Hotels on a Map. List of Hotels & Ryokan tells you their general atmosphere, while View Hotels on a Map clearly shows you their locations.
You can freely sort your search results.
This will show you Hotel names, Photos of hotel overview, Access, Plan(s), With or Without Meals, Prices, Room types, Check-in/out time, and Foreign language support, with some other photos. Click the names of Accommodations or plans.
Search Results of the Japanese Site
If we find accommodations matching your criteria, but they have no English information, we will show you the results of our Japanese site.
You can check Access, Parking, Foreign language support, Credit cards, Types and numbers of the rooms, Hot Springs and Baths, and Amenities and Facilities.
You can check such details as Meals, Check in/out time, Room types, Services including your choices of plans, precautions and etc.
Total charges will be shown based on your criteria. You can see the details, including the number of nights to stay/rooms and discounts for children, as well as special notes on charges, cancellation policy, and with or without deposits.
You can search your choice of Plan again. Re-enter Check in, Night(s), Room(s), Adult(s), Child (ren), and press Availability Button. If you change the dates or the number of people per room, a charge per person could change.
If you want to change the dates only and search again, please use this calendar.
Continue with Booking
If you want to reserve your Plan, press "Continue with Booking." You will jump to Reservation Step 1: Email Registration.
Click the URL on your Email Certification, and enter your information necessary for reservation on the Reservation Details page.
Confirm the date and the number of nights to stay, and enter your check-in time, the number of people, and etc.
Enter your name, address, and phone number (country code + phone number)
Deposit / Cancellation Fee / Additional Charges
Since deposits, cancellation policies, and special notes on charges vary according to accommodations or plans, please make sure to confirm them, and then press Next Button.
*When you press "I agree, Reserve Button," your reservation number will be shown on the Reservation Completed page. This means a contract for accommodation between you and your choice of accommodation is concluded.
Click "Check Reservation" on the Reservation Completed page, print out Reservation Details and bring it to your choice of facility. You will receive our email to confirm your reservation on your account. Please make sure to check the details carefully.
*Once you make a reservation, you cannot change the details. If you want to change, please cancel it and make a reservation again.
When your reservation number is shown on the Reservation Completed page, a contract for accommodation between you and your choice of facility is completed. The information of your reservation will be notified to your choice of facility within 24 hours. You can check the details of your reservation through View and Cancel My Reservation on the header.
･Payment of Your Charge
Please pay your charge at your choice of facility. To prevent from misunderstanding, we recommend you bring a copy of your Reservation Confirmation mail or Reservation Details page.
･Contact Your Choice of Facility after Reservation
If you need to contact your choice of facility, including adding your orders, please call the phone number of your choice of facility shown on your Reservation Confirmation email. If you have questions about deposit or cancellation fee, please call your choice of facility, too. When you call, it would go smoothly if you tell your reservation number of Jalan.net.
･Cancellation of Reservation
If you cancel your reservation, please follow the process below. The procedure varies according to when you cancel.
1. If you do not pass "Due date of changing dates from the website" on the Room Plan page. You can cancel from the site. Click View and Cancel My Reservation on the header and follow the procedure.
2. If you pass "Due date of changing dates from the website."
You cannot cancel from the site, so call your choice of facility. If you tell your Reservation Number on the Confirmation Email to them, it would go smoothly.
･Precautions about Cancellation
Please note that cancellation of your reservation could result in charges applicable by policy. Regarding from when cancellation fees are required, please refer to Reservation Confirmation email or the Reservation Details page.
Your choice of facility could directly charge you a cancellation fee.
If you have already paid a deposit, some or all of it will be applied to your cancellation fee. If the deposit is not enough for your cancellation fee, your choice of facility could directly ask you an additional payment.
It depends on facilities if a deposit is required or/and how much you need to pay. For the details, please refer to the Final confirmation page or your Reservation Confirmation email.
･In the case that a deposit is necessary
If the Final confirmation page or your Reservation Confirmation mail says a deposit is required, you need to pay. Following the details on the Final confirmation page or your Reservation Confirmation mail, please pay your deposit.
･Precautions about Deposit
If you are unable to pay your deposit by the stipulated date, your choice of facility could contact you for a reminder. If your payment is still not confirmed, please note that your reservation could be cancelled. Yet, your reservation will never be cancelled without notice. If you want to cancel your reservation, please make sure to do it from View and Cancel My Reservation, or call your choice of facility. Your deposit will be applied to a part or whole of your accommodation charge. If cancellation fee is required, the paid deposit will be applied to a part or whole of it.
*It may take a while for some facilities to send "Payment Confirmation," according to circumstances of their accounting departments or local financial institutions. So please wait for about a week, or call your choice of facility.