Terms of Use for the Jalan.net Activity Reservation Service

  • Article 1 (Scope of application)

    1. 1. These Terms shall apply to all acts to be conducted by users (“Users”) (regardless of whether or not such Users have registered a Recruit ID (making them “Members”); the same shall apply hereinafter) in connection with the use of the Jalan.net activity reservation service (as defined in the following Article; hereinafter referred to as the “Service”) on the website “Jalan.net Activity Reservation” (the “Website”) operated and managed by Recruit Holdings Co., Ltd. (the “Company”). Users may use the Service only after accepting these Terms.
    2. 2. Notes, etc. posted by the Company on the Service (“Notes”), if any, shall be incorporated in these Terms.
    3. 3. The Company shall deem that these Terms have been accepted by Users when such Users start to use the Service.
  • Article 2 (Definition of Service and establishment of agreements)

    1. 1. These Terms shall apply to all acts to be conducted by users (“Users”) (regardless of whether or not such Users have registered a Recruit ID (making them “Members”); the same shall apply hereinafter) in connection with the use of the Jalan.net activity reservation service (as defined in the following Article; hereinafter referred to as the “Service”) on the website “Jalan.net Activity Reservation” (the “Website”) operated and managed by Recruit Holdings Co., Ltd. (the “Company”). Users may use the Service only after accepting these Terms.
    2. 2. Operators posted on the Website (the “Posted Operators”) shall provide the hands-on activity services and supplementary services thereof (the “Operator-supplied Services”) on their responsibility, and the Company shall not in any way be involved in the provision of Operator-supplied Services.
    3. 3. Users may reserve Operator-supplied Services through the Website using the following methods.

      o (1) Requested reservation: The reservation method whereby Users make a reservation request to an Operator via the Website, by entering the necessary information designated by the Company on that Website. An agreement for use of Operator-supplied Services (“Use Agreement”) shall be established between an Operator and a User when the Operator notifies the User of its intention to accept the User’s reservation request, or when the User arrives at the usage site on the usage date in cases where the Operator has not notified the User of its intention to accept or reject the User’s requested reservation.

      Notwithstanding the foregoing, in the case of reservation of travel products by the User via the Website, a Use Agreement shall be established between the Operator and the User when the following conditions apply: when an application fee separately established by a travel agent providing the travel product has been paid by a method separately established by said travel agent and when the travel agent notifies the User of its intention to accept the User’s reservation request; or when the User arrives at the usage site on the usage date in cases where the travel agent has not notified the User of its intention to accept or reject the User’s reservation request.

      o (2) Immediate reservation: The reservation method whereby a reservation is completed immediately when a User applies for a reservation to an Operator on the Website and provides all the necessary information designated by the Company on the Website. A Use Agreement shall be established between the Operator and the User when the reservation is completed on the Website.

      Notwithstanding the foregoing, in the case of immediate reservation of travel products by a User on the Website, a Use Agreement shall be established between the Operator and the User when an application fee separately established by a travel agent providing the travel product is paid by a method separately established by said travel agent.

    4. 4. In the case of the preceding paragraph, the Company shall transmit a “Reservation Confirmation E-mail” specifying a reservation number to an e-mail address designated by the User in advance, as evidence of the application for the reservation. The Reservation Confirmation E-mail does not certify the establishment of a Use Agreement. A Use Agreement shall be established only in accordance with the items in the preceding paragraph.
    5. 5. When a Use Agreement is established between a Posted Operator and a User under the provisions of this Article, the User shall be deemed to have agreed that he/she is obliged to pay a cancellation fee, etc. separately established by the Posted Operator.
  • Article 3 (Usage charge for Service)

    1. 1. Users shall acknowledge that information on Posted Operators’ fees, etc. for Operator-supplied Services (“Usage Charges”) may be different from those supplied in other media. Usage Charges provided by Posted Operators include national and local consumption tax (“Consumption Tax, etc.”) but may or may not include a service fee and other taxes.
    2. 2. Users shall acknowledge that Usage Charges provided by Posted Operators may be revised. The revised Charges shall be applied only to Users requesting a reservation after the revision. For Users who request a reservation before the revision, Usage Charges before the revision shall be applied.
    3. 3. If Usage Charges are revised after a User’s reservation request has been submitted and if the User changes details of the reservation after the revision, the Usage Charges after the revision shall apply to the User.
  • Article 4 (Taking effect of cancellation of reservation; prohibition of cancellation without notice)

    1. 1. To cancel any reservation for Operator-supplied Services, Users shall follow a cancellation procedure on the Internet after confirming the details of the reservation on the Website’s reservation details reference screen. In the event of cancellation after the designated period for online modification has passed, as specified in the reservation details reference screen, Users shall promptly and directly contact the Posted Operator and follow the cancellation procedure.
    2. 2. In the event of a cancellation of reservation by a User, such cancellation shall take effect when:

      o (1) details of the reservation are deleted from the Website’s loyalty points and reservation status reference screen, if a Member cancels the reservation by him/herself via the Internet;

      o (2) the Posted Operator notifies the User of its acceptance of the reservation cancellation, if the User directly contacts the Posted Operator to cancel the reservation; or

      o (3) the Company gives notice that the cancellation of the reservation has been completed through the prescribed method, in the event of cancellation by other means.

    3. 3. In cases where it becomes apparent that a User cannot use an Operator-supplied Service on the scheduled date for usage, the User shall promptly notify the Posted Operator to that effect and follow the instructions given by the Posted Operator. In cases where the User is obliged to pay a cancellation fee to the Posted Operator, the User shall pay the cancellation fee established by the Posted Operator in a prescribed manner and by the prescribed due date.
    4. 4. If a User fails to appear on the scheduled date of use of an Operator-supplied Service without any prior notice, and if he or she fails to use the relevant Posted Operator, the Company and the Posted Operator shall deem such failure as cancellation without notice, and may take necessary measures (including legal measures) against the User. Such measures may include the suspension of use of all services relating to the Website (including the Service) and expulsion from membership. Furthermore, the User shall pay a cancellation fee established by the Posted Operator in the prescribed manner and by the prescribed due date.
    5. 5. If the Company determines that the details of a User’s reservation for an Operator-supplied Service may violate laws and regulations or may reasonably be deemed inappropriate, the relevant Posted Operator shall have the right to cancel such a reservation, even if the User does not desire cancellation of that reservation.
  • Article 5 (Matters to be observed by Users)

    1. 1. Users shall not reproduce or transmit any information obtained through the use of the Website for any purpose other than their own private use, or otherwise allow such information to be used by any third party in any way, without the prior approval of the Company and Posted Operators.
    2. 2. Users shall directly form an agreement with Posted Operators on their own responsibility, and they shall directly contact the relevant Posted Operator for any inquiry or request regarding Operator-supplied Services.
    3. 3. In addition to the two preceding paragraphs, Users shall fully understand and observe all terms and conditions, as well as rules, separately established by Posted Operators.
    4. 4. In using the Service, Users shall not:

      o (1) Transmit or enter any information while pretending to be a third party;

      o (2) Use the Service in a manner that is not approved by the Company;

      o (3) Transmit or enter any harmful computer software, etc., or transmit any spam mail, chain letters, junk mail, etc.;

      o (4) Commit any act that infringes or may infringe any copyright or other intellectual property rights of the Company or of a third party;

      o (5) Slander, libel, or defame the Company, Posted Operators, or a third party;

      o (6) Disclose to others any information, documents, diagrams, etc., which include any content that goes against public order and morals;

      o (7) Register, whether intentionally or not, any false or defective information regarding the name, personal address, telephone number, e-mail address, credit card number, etc., of individuals using Operator-supplied Services or Users;

      o (8) Fail to pay reservation fees, cancellation fees, or Usage Charges charged by Posted Operators, regardless of the reason;

      o (9) Commit any act of disturbance against Posted Operators, the Company, or a third party, such as any act of violence at the posted facility;

      o (10) Make a reservation in a manner whereby use of the relevant Operator-supplied Service is considered to be impossible, such as reservations of multiple Posted Operators on the same date;

      o (11) Make any reservation for commercial purposes or with the intention of reselling to others; or

      o (12) Commit any other act which is, or which may be, in breach of any applicable law or regulation.

    5. 5. If a User’s act which falls under any of the items above causes damages to the Company or a third party, the User shall assume full legal liability; the Company or said third party shall be held harmless for such damages.
    6. 6. If the Company cancels reservations for Operator-supplied Services under the provisions of Article 6, the User shall pay a cancellation fee to the relevant Posted Operator.
    7. 7. If a User has any complaint regarding the details of Operator-supplied Services, the User shall immediately make such complaint to the relevant Posted Operator on the spot.
    8. 8. If a User is a minor, the User may make reservations only with the consent of his/her legal guardian. If the User misrepresents that he/she has the consent of his/her legal guardian or that he/she is an adult, the User’s act may not be rescinded.
  • Article 6 (Breach of matters to be observed by Users)

    1. 1. If a User breaches any of the matters to be observed as set forth in the preceding Article or otherwise commits an act deemed inappropriate for operation of the Service by the Company, the Company shall reserve the right to cause the User to cease the relevant act, terminate the Use Agreement between the User and the relevant Posted Operator, or delete posted information. The Company may also take necessary measures (including legal measures) against the User, such as the suspension of use of all services relating to the Website (including the Service), expulsion from membership, and a demand for compensation for damages.
    2. 2. If a User’s act is assumed to breach the matters to be observed as set forth in the preceding Article or if the Company otherwise reasonably deems the act to be inappropriate to the operation of the Service, the Company may ask the User about the details of said act.
  • Article 7 (Use of bulletin board)

    1. 1. Members may contribute reviews to the Bulletin Board for Contributing Reviews (Kuchikomi Toukou Keijiban) (“Bulletin Board”) established by the Company within the Website or on other websites designated by the Company, in accordance with the terms of use separately determined by the Company. Click here for more information on the Bulletin Board terms of use.
  • Article 8 (Copyright)

    1. 1. Users may not use any content provided via the Website beyond the scope of their private use as set forth in the Copyright Act, without prior approval of the Company.
    2. 2. In the event of any dispute resulting from a User’s breach of the provisions of this Article, the User shall resolve such dispute at his/her own expense and responsibility and shall not cause any damages to the Company or a third party.¥
  • Article 9 (Increase/decrease of Posted Operators to Website)

    1. 1. Users shall agree in advance that, for the convenience of the Company or the relevant Posted Operators, Posted Operators may be changed without prior notice to Users. This includes additions to the Website and termination of participation; the same shall apply hereinafter.
    2. 2. In the event of a change of a Posted Operator under the provisions of the preceding paragraph, a Use Agreement that has already been established between a User and the relevant Posted Operator shall remain effective and shall not be affected in anyway by the change of the Posted Operator.
  • Article 10 (Temporary discontinuance of Website and Service)

    The Company may temporarily discontinue operation of the Website and the Service without any prior notice to Users when:

    • (1) the Website undergoes maintenance or a change of specifications;

    • (2) operation of the Website and the Service is rendered impossible due to the actual or potential occurrence of a natural disaster or other emergency; or

    • (3) the Company determines that the temporary discontinuance of the Service and the Website is necessary for an unavoidable reason.

  • Article 11 (Handling of Users’ information)

    The Company may acquire an access log (“User Information”) in order to create statistical data for improving convenience for people using the Website. The Company shall not disclose User Information to any third party unless such disclosure is required by law.

  • Article 12 (Disclaimer)

    1. 1. The Company shall not be obliged to investigate the business conditions, etc., of Posted Operators.
    2. 2. The Company shall not warrant anything in connection with Operator-supplied Services, etc. As information concerning Posted Operators is directly registered with the Website by the Posted Operators themselves, the Company shall not warrant the accuracy, integrity, or usefulness of said information. In the event of any problem between a User and a Posted Operator in connection with Operator-supplied Services, etc., the Company shall not assume any responsibility unless said problem is attributable to the fault of the Company.
    3. 3. In the event of damage due to any loss, delay, or erroneous transmission of information as a result of a natural disaster, congestion of lines, suspension of equipment owing to failure or maintenance, termination of a Posted Operator’s participation, or any alteration or leakage of information by a third party, the Company shall not assume any responsibility unless said damage is attributable to the fault of the Company.
    4. 4. In addition to those mentioned in the preceding paragraphs, the Company shall not assume any responsibility for any dispute between a User and a Posted Operator occurring in connection with the Service, unless such dispute is attributable to the fault of the Company.
    5. 5. Even when the Company is liable in accordance with the provisions of any of the preceding paragraphs, the Company’s liability shall be limited to direct and general damages unless the Company has acted intentionally or with gross negligence.
  • Article 13 (Revision of Terms)

    1. 1. The Company may revise (including additions and deletions; the same shall apply hereinafter) these Terms and Notes, etc. without giving prior notice to Users. Users are strongly advised to confirm these Terms and Notes, etc. each time they use the Service.
    2. 2. Users who use the Service after any revision of these Terms and Notes, etc. shall be deemed to have accepted the revised Terms and Notes, etc.
  • Article 14 (No transfer of rights and obligations)

    1. 1. Users shall not transfer to any third party or offer as collateral their status as a User of the Service, or any rights and obligations arising from such status, except where approved in advance by the Company.
    2. 2. In the event of a User’s breach of the provision in the preceding paragraph, the Company shall reserve the right to terminate a Use Agreement between the User and the relevant Posted Operator or to delete posted information. The Company may also take necessary measures (including legal measures) against the User, such as the suspension of use of all services relating to the Website (including the Service), expulsion from membership, and a demand for compensation for damages.
  • Article 15 (Governing law and jurisdiction)

    These Terms shall be governed by the laws of Japan. Any dispute related to these Terms shall be submitted to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court in the first instance.

  • Article 16 (Elimination of Anti-Social Forces)

    Users shall represent that they do not and will not hereafter fall under any of the following: an organized crime group, a member of an organized crime group, a person for whom five years have not yet passed since leaving an organized crime group, a quasi-member of an organized crime group, a company affiliated with an organized crime group, a corporate extortionist, a racketeer advocating a social/political movement a special intelligence organized crime group, or any other anti-social force equivalent to any of the foregoing (hereinafter collectively called “Anti-Social Forces”). Users shall also represent that they do not and will not hereafter engage in any illegal acts, including any violent, fraudulent, or threatening act, or any act of interfering with the business of the Company or related persons. In the event of a User’s breach of such representation, the Company may terminate the Use Agreement between the User and the relevant Posted Operator or take necessary measures (including legal measures) against the User. Such measures may include the suspension of the use of all services relating to the Website (including the Service), expulsion from membership, termination of contracts associated with the Service, and a demand for compensation for damages.

    Supplementary Provision
    These Rules shall be effective as of July 1, 2015.
    Revised on and applicable from June 20, 2016

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